Privacy Policy

Overview

BeLocal Collection ("we", "our", "us") operates the website at collection.belocaljapan.com and the online store at shop.belocaljapan.com. This policy explains what personal information we collect, how we use it, and how we protect it.

By using our website or making a purchase, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our site.

Information you provide directly:

• Name and email address when you contact us or subscribe to our newsletter
• Shipping address, billing information, and order details when you make a purchase through our Shopify store
• Messages you send through our contact form

Information collected automatically:

• Pages visited, time spent on site, and referring URLs via analytics tools
• Device type, browser, and approximate location (country/region)
• Cookies and similar tracking technologies used by our platform providers

How We Use Your Information

• To process and fulfil orders placed through our Shopify store
• To respond to enquiries submitted through our contact form
• To send newsletters or updates if you have opted in
• To improve the website based on how visitors use it
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Shopify and Third-Party Services

Our online store is operated through Shopify Inc. When you make a purchase, your payment and order data is handled directly by Shopify and subject to their privacy policy. We do not store credit card information on our own servers.

We may use third-party services for analytics, email delivery, and site performance. These services may collect limited data in accordance with their own privacy policies.

Cookies

Our website uses cookies to enable basic functionality and understand how visitors use the site. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though some features of the site may not function correctly if you do so.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order information is retained for accounting and legal compliance purposes. Newsletter subscribers are removed upon unsubscribing.

Your Rights

Depending on your country of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us: